This is the final video in a series of three that we conducted with Participation Cymru Advisory Panel members, following previous interviews with both Derek Walker of the Wales Co-operative Centre and Margaret Peters of the Countryside Council for Wales (which is now part of Natural Resources Wales). We filmed these as part of our Evaluation Framework, which helps us to ensure that what we do is meeting the needs of people and organisations who access our services.
Wayne is a long serving member of the Advisory Panel. He has represented NLIAH (the National Leadership and Innovation Agency for Healthcare, which has now closed, with its functions transferred to the Welsh Government and NHS Wales) for a few years now, and he has been involved in commissioning work from us as a project as well as providing a steer for our work as a member of the Advisory Panel.
When I asked Wayne to tell me how he saw the role of Participation Cymru’s Advisory Panel he said “I think the Advisory Panel is a critical element of Participation Cymru’s development. I think it provides a forum to inform and influence decisions that are being made by Participation Cymru and about Participation Cymru and the wider public sector. For me, the Advisory Panel not only acts as a programme board might for a project, but it also is there as that check and balance for Participation Cymru. I think that because of the make-up of the Advisory Panel – people are from a range of different organisations and different sectors – it brings a wealth of experience and knowledge to the table that can only help Participation Cymru in developing and moving forward”.
One of the National Principles for Public Engagement in Wales is to “Work with relevant partner organisations”. NLIAH firmly put this into action in their role as an Advisory Panel member by commissioning training from us in partnership with the Welsh Local Government Association. This approach ensured the best possible use of resources, but also gave added value to the training as attendees were given the opportunity to network and to learn from each other’s experiences.
NLIAH produced a range of useful resources on improving health services, including really useful guidance on involving adult NHS service users and carers, which clearly shows that listening to the voice of patients and the public is vital in order to ensure the improvement of NHS services in Wales.