29th January 2018

Our services: How we can work with you

We can work with your organisation to help improve the quality of engagement you deliver.

Participation Cymru are specialists in public engagement in Wales. We bring a wealth of experience and learning from working with other organisations, which we will use and share whilst working with you.

We work with organisations in the public, third and private sector. We primarily work within Wales, but we can work anywhere in the UK. Get in touch with us for an informal discussion.

Participation Cymru Services


Participation Cymru TrainingOur public engagement training courses provide the skills you need to engage with confidence and improve the quality of engagement you deliver.

We offer a range of training to develop skills in public engagement through WCVA’s annual training programme.

We also provide bespoke training, which offers a flexible and cost-effective way to meet your organisation and individual learning needs.

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FacilitationThe trained and experienced Participation Cymru team offer facilitation of meetings and events in Welsh and English. Our extensive experience covers facilitation in the following areas:

  • Internal meetings for organisations in…
    • Change programmes
    • Conflict resolution and negotiation
    • Team building days
    • Planning and visioning meetings
  • Conference facilitation for large and small groups
  • Reviewing and refreshing partnerships or networks
  • Public meetings
  • Focus groups for service users and the general public
  • Group decision making
  • Public events

We have experience of working with a wide variety of organisations across all sectors and at varying levels.

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Practical Engagement Work

Bean votingDo you want to run some face-to-face engagement activities but not sure where to start?

We can work with you and your team throughout the whole process. This could involve designing, planning, and running focus groups, workshops or drop-in sessions with your stakeholders.

We can also provide advice on how to record and use qualitative data, write reports and how to present feedback from participants. We help you identify good practice and learning opportunities.

We support you throughout the process and work closely with your team of staff or volunteers. This is a practical way to build your organisation’s capacity, experience and confidence in running face-to-face engagement activities, in a safe and supportive environment.

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Digital Engagement and Social Media

Digital light bukbThe ever-changing world of digital communications is moving forward at a rapid pace. We can help ensure you’re digitally up-to-date!

The Participation Cymru team have extensive experience engaging with online audiences on various topics across different platforms.

We can help you:

  • Develop a digital engagement strategy
  • Get started with social media
  • Grow or expand your social media presence
  • Optimise your organisation’s website for search engines
  • Identify the rights tools to use with your audience

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Participatory Evaluation

People writing on a flipchart pageDo you want to involve service users when evaluating your project or service?

Participation Cymru can work with you to design and deliver an evaluation methodology that involves those who will benefit from the project or service in defining the outcomes.

We can help you select suitable participatory evaluation tools to help measure the impact of your project /service. This is best designed at the beginning of a project so please get in touch as early in your project as possible for more information.

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Staff Engagement / Team Building

staff engagementAre you a manager who wants to improve the ways you engage with your staff?

There are many benefits to having a highly engaged workforce. Participation Cymru can work with you to define your approach to staff engagement, aligning with your organisation’s goals, values and culture.

Here are just some of the tools that we can help you with

  • Belbin’s Team Roles Exercise
  • Myers Briggs Personality Indicator (MBTI)
  • Mumford & Honey Learning Styles

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Action Learning

Action Learning SetsWe can help you set up a new Action Learning Set

Action Learning is a form of group learning and sharing that can benefit people within teams, organisations and partnerships.

Participation Cymru offers a facilitation service for action learning sets that helps to set up and facilitate initial meetings as well as monitoring and evaluating action learning.

We also offer Action Learning Sets Training (find out more here)

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Writing an Engagement Strategy

Engagement strategyWriting an engagement strategy for your organisation can be a daunting task.

Participation Cymru can work with you to produce an effective strategy informed by best practice, that works for your stakeholders and includes different methods to ensure your engagement work is meaningful.

We will help you:

  • Understand why having an engagement strategy is important
  • Identify who you need to engage with
  • Identify methods of engagement to be implemented in your strategy
  • Plan a timescale for your strategy and accompanying action plan

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We have previously worked with…

“Excellent company to work with, good communications and support from all the staff involved. They were very helpful, clear about what was involved and the desired outcomes. We would work with them again if the need arose”

– Age Connects, Cardiff & The Vale

“It was a pleasure working with [Participation Cymru], and in particular our trainer who offered a personal, bespoke course which all trainees found valuable and of high quality. Initial requests about course content were answered efficiently and I found them to be flexible and accommodating in their approach. All trainees felt they had received useful continuing professional development. The skills they have learnt are being used on a regular basis.”

 – Engage Cymru


Get in touch with us for an informal discussion


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